Service > Service Policy

Service Policy

Great technologies are only one reason for Scan Am's success. Our strong commitment to customer service and support that supplements and completes our offerings clearly distinguishes us from our competitors. Scan Am's support services are designed to address each stage and area of a customer's communication system needs. From client services and account management, to project management, technical support, field service, and comprehensive user educations programs, we deliver the assistance that completes our technological offerings.

We Offer:

  • A Strong commitment to customer service
  • Needs assessment, alternative analysis, and project management
  • Expert technical support both pre and post sales
  • Specialized order processing and coordination
  • Flexible payment options

Scan Am Company's Total Systems Management approach and applications design of your system allow us to recommend the right peripherals for your current and anticipated future needs. Ask a Scan Am Company representative how your organization can benefit by taking advantage of the many communications and security system options and upgrades.

Service > Request Service

Request Service

Contact Us for a Service quote or for immediate Service call 1-800-366-2368

Service > Service Contracts

Service Contracts

Our Customer Support Philosophy

  • Take ownership - Show we care
  • Be responsive and deliver
  • Do it right
  • Make it seamless
  • Meet our commitments

Service is Key to our Success!

We offer:

  • Annual Support Agreements
  • Time & Material Service
  • Performance Upgrades and Enhancements
  • Configuration Changes
  • Options and Expansions of Current Systems
  • Custom Education Programs for Users and Managers
  • New System Installations